Services Management

Simplify collaboration with your services team

From shared information, quick work assignment, and progress tracking, to real-time communication. Instantly collaborate with the team and foster team engagement.

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Work Orders

Ticket Request and Tracking

Quick Work Assignment

Work-in-Progress Tracking

SLA compliance tools

Regular Operations

Google Maps Integration

Services Activity

User, Group, and Visitor Management

Asset Management

Internal Communications

Real-time Status Updates

Historical Movement

Wiki Module

Check-in and out

Reporting & Analytics

Real-time Monitoring

Time and Cost Tracking

Report Dashboard

Fault Category Analysis

Why should invest in WorkSmart?

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Increase customer services responsiveness

Increase team management s productivity

99% uptime support

Get Quick Answers to Your Concerns

What are WorkSmart+ and Services Management systems?

WorkSmart+ is a cloud-based and subscription-based software comprising two main components: Services Management and Workspace Management.

The Services Management system is targeted for you that need to track the performance and productivity of your maintenance/services workforce. It will assist you in connecting with your service team, keeping track of them, and improving your overall productivity. It also functions as a CRM tool for your call helpdesk to log, manage, and track all of your service and maintenance calls.

How could WorkSmart+ Services Management help your team?

How does WorkSmart+ Services Management work?

What kind of support is available for WorkSmart+ users?

Can I access WorkSmart+ Services Management on mobile devices?

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Schedule a session with our specialist to get a product tour.

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Tailored POS Solutions for Your Unique Store

Simplify collaboration with your services team

From shared information, automatic work orders, and progress tracking, to real-time communication. Instantly collaborate with the team and foster team engagement.

Work Order Request and Tracking

Report an issue and track the work order progress

Real-time Monitoring

Monitor your asset in real-time and stay informed with live updates and notifications

Resources Management

Efficiently track and maintain all your resources with detailed records and movement history.

Collaboration Tools

Seamlessly share updates, track progress, and communication between service personnel

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Efficiently track and manage your facility and workspace usage

Facilitate workspace reservation, swiftly report defects, and optimize your building’s upkeep.

Workspace Reservation

Turn manual administrative tasks into an easy workspace

Calendar & Scheduling

Monitor your asset in real-time and stay informed live updates and notifications.

Defect Reporting

Quick defect reporting to optimize your building's upkeep

Knowledge Base

A repository module, where your workspace information can be shared between users of the portal system.

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Empowering Your Retail Business Success

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Staff management